Shipping/Delivery Policy

At PRINTRIDGE, we are committed to delivering your printed products in a timely and efficient manner. Please review our shipping and delivery policy below:

1. Processing Time:

  • Orders typically require a processing time, this depends on the printing product. This includes printing, quality checks, and packaging, but each.

2. Shipping Methods:

  • We offer the following shipping methods:
    • Ground Shipping: Estimated delivery within [4-6] business days after processing.
    • 3 Day Shipping: Estimated delivery within [3] business days after processing (additional fees apply).
    • Next Day Shipping: Estimated delivery for [1-2] business days after processing

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of the package, shipping method selected, and destination. You can view the shipping cost during checkout before completing your order.

4. Delivery Estimates:

  • Delivery estimates provided during checkout are approximate and not guaranteed. Actual delivery times may vary due to factors such as carrier delays, weather conditions, and holidays.

5. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment using this number on our website or directly through the carrier’s website.

6. Shipping Restrictions:

  • We currently ship to [United States]. Please contact us for inquiries regarding shipping to locations not listed.

7. Shipping Issues:

  • If your order does not arrive within the estimated delivery time or if there are any issues with your shipment, please contact our customer service team promptly. We will investigate the matter and work to resolve it as quickly as possible.

8. Address Accuracy:

  • Please ensure that the shipping address provided during checkout is accurate and complete. PRINTRIDGE is not responsible for orders shipped to incorrect addresses provided by the customer.

9. Shipping Damage:

  • In the rare event that your order arrives damaged during shipping, please contact us immediately. We may request evidence of the damage (e.g., photographs of the packaging and damaged items) to assist with processing a claim with the carrier.

10. Shipping Updates:

  • We strive to keep you informed about the status of your order. You will receive notifications via email regarding important updates, including order confirmation, shipping confirmation, and any delays that may occur.

11. Contact Information:

  • If you have any questions or concerns regarding our shipping and delivery policy, please contact our customer service team at info@printridge.com. We are here to assist you and ensure a smooth shipping experience.

*Note: This shipping and delivery policy is effective from [June 17, 2024] and may be updated periodically.

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